Check In

If you are visiting our center for the first time, please arrive at least 15 minutes before your scheduled appointment so you have time to check in, complete your paper work, and relax before your treatment begins. If you are a repeat patient, please arrive at least 5 minutes before your scheduled appointment so you have time to check in and relax before your treatment.

COVID Check-In: When you arrive to your appointment, please call 319-365-7721. We we let you know if your Provider is ready for you. Masks are required and please expect to be questioned at the entrance. 

Cancellations

We, at Innovative Aesthetics, understand that your life is busy. However, if you must cancel your scheduled appointment, we appreciate a 24-hour notification. If two or more reservations have been missed or late canceled in the past, a credit card will be necessary to reserve future appointments. Missing or late canceling appointments will result in a charge equal to the full value of the service.

Punctuality

We understand that circumstances may arise that impact your arrival and we will do everything possible to accommodate your service. However, it may be necessary to alter or reschedule your service as a courtesy to the next guest.

Covid Policy and Procedures

Exposure to COVID-19 is an inherent risk in any public location where people are present; we cannot guarantee you will not be exposed during your visit. When visiting us, please follow guidelines from the CDC and health officials. 

Gift Certificates
Gift certificates may be purchased at any time. Certificates may be purchased by a dollar amount or for a particular service or package of services. Curbside pickup or Local Delivery for $5.00 within 20 miles of Innovative.